32Red has a great reputation among players and casino reviewers alike and for good reasons. They have all a player might be looking for in an online casino and then some. From the rich games selection counting nearly 650 different titles to the both numerous and convenient bonus opportunities, there’s barely a bad thing you can say about this operator. In this detailed review, I’ll cover all the different aspects of the casino and rate it according to our strict criteria. By the end of it, you’ll have a way better idea why 32Red casino is so high up in our ranking.
So, what did I take into account while testing and rating 32Red? I chose 10 main criteria and rated each tested casino – including this one – accordingly. You can check these ratings in the left sidebar or at the end of the review if you’re viewing it on your mobile device. During the research, though, it became obvious that it’s impossible to cover every single important detail in only one review and that some topics require more attention and, consequently, separate articles. This is you’ll also find additional reviews for the bonus offers, the mobile version, the live casino and the terms and conditions of the operator. In this review, we’ll focus mainly on the game selection, the software and the security and safety.
The Huge Game Selection
Undoubtedly, the most important aspect of a casino site is its game selection. After all, why would you need bonuses and promotions, an intuitive and stable software platform or a great mobile version of the casino if you cannot play your favourite game or you don’t have enough game diversity? Thankfully, when it comes to 32Red’s game selection, nobody can have any complaints. With over 380 titles, it’s pretty much impossible for you not to find a game that you’re passionate about. On top of that, the games come with wide betting ranges which makes them suitable for players with smaller bankrolls as well as for high rollers.
Overview of the Game Categories
At 32Red, you can enjoy a huge game selection with titles developed by the casino software giant Microgaming, while the 32Red live casino is operated by Evolution Gaming after a recent takeover. Over 300 out of the casino games are slot machines. The slots at 32Red comprise the major online reel categories like classic slots, video slots, and 3D slots. The Games Directory link in the footer takes you to a neatly organised games roster, where slots and other games categories area easily arranged either by popularity, alphabetically or by when they were added to the site. There are also many games that offer progressive jackpots, like the quite famous video slot Mega Moolah, for example, where the jackpot often hits seven-figure sums! Other titles that definitely deserve your attention are Game of Thrones, which comes in two variations – 15-line and 243-way, Terminator 2, Immortal Romance and Jurassic Park.
As far as the classic slot section goes, 32Red casino literally has no competition. While at other sites you can barely find 5 to 10 classic variations of the most popular casino game, at 32Red you can choose from over a tens of classic reels. Some of the titles that truly made an impression on me are Jurassic Jackpot, Pharaoh’s Fortune and Flo’s Diner – the slot variation of the famous strategy and time-management video game Diner Dash.
Another impressive feature of 32Red is its blackjack game collection. Here you can play over 70 different games of this casino classic. Just for reference, usually online casinos offer only a dozen versions of the game, so 32Red has stepped up their game here in providing blackjack fans with that much choices.
As for the roulette games, they are not as numerous as the blackjack ones. Nevertheless, I’m sure that every roulette fan will find what they are looking for here. Among the 22 different variations featured in the roulette tab, you’ll find the three main types of roulette, i.e. European, American and French, as well as some unique versions such as Multi-Wheel Roulette. Other games that you will find in the Table Games category are Three Card Poker, Casino War, Caribbean Draw, baccarat, craps, Triple Action Hold’em, Red Dog, Rummy, and Sic Bo.
In the video poker section of the platform, you will find nearly 60 different variations of the game, which again is quite impressive for an online casino. Here you can play all the classic video poker variants such as Jacks or Better, Deuces Wild, All American, Bonus Poker, as well as some more innovative game versions. The choice to arrange alphabetically or by popularity makes it easy for players to navigate through the category.
Short Overview of the Live Dealer Games
The live games at 32Red have come a long a way since the site’s entry into the market. The live suites here boast professional dealers and a top-notch HD video quality, courtesy of Evolution Gaming – the industry’s leading live gambling provider. Here you can play roulette, blackjack, baccarat, and several poker variants against real dealers. There’s quite a lot that can be said about this section, as it is almost a separate casino, so I’ve chosen to create a separate review for the fantastic live dealer platform. There you’ll find all the information you might need about the available live games, the betting limits at the different tables as well as details on the most popular live games at the casino.
Nowadays, it’s unthinkable for an online casino not to offer their customers the opportunity to play on the go. 32Red is no exception and offers great web and native apps for both iOS and Android users. You can find more details about these apps in my 32Red mobile Casino review, as this, again, is a topic that deserves special attention.
Betting Limits – Minimum and Maximum Allowed Bets
The betting limits at 32Red range from a minimum of 1p to a maximum of £27,500. Of course, each game category has its own limits. For example, the minimum allowed bet on most slot games ranges between 1p and £1 while the maximum bets are usually set between £6 and £1,250 per spin. When playing blackjack at the site you can bet a minimum of £1 while at some high-limit tables you can only bet an amount higher than £100. The maximum bet limits in this category range between £200 and £25,000. The final example for betting limits that I’m going to give is for the roulette games. The 10 roulette variations at the casino come not only with different features but with different table limits. The minimum betting limits at those tables start at 25p and go as high as £100 while the maximum limits range between £100 and £27,500.
eCOGRA-Certified Payout Rates
One of the best things about 32Red is how transparent it is about the chances of the players to win and the payout rates at the casino. The casino regularly publishes the latest payout reports issued by the reputable independent testing agency eCOGRA – which is a courtesy not every casino operator is ready to extend. On top of that, the Responsible Gaming section of 32Red’s website contains the theoretical return-to-player (RTP) percentage for each of the games at the casino. We’ve taken that information and summarised it in this simple graphic:
Theoretical RTP of the Games at 32Red
Classic Slots92.26 - 97.43%
Video Slots92.11 - 97.50%
Roulette94.74 - 98.65%
Blackjack99.10 - 99.91%
Table Games97.22 - 99.47%
Video Poker96.77 - 99.92%
Scratch Cards95.00 - 95.04%
Arcade Games90.62 - 97.22%
As you can see, the theoretical RTP for each of the game categories is quite different. It’s at its highest with the blackjack games and at its lowest where arcade games are concerned. The conclusion we can draw from this graphic – 32Red is one of the best options for the blackjack fans, as it offers a variation of the game (Classic Blackjack) with an RTP of 99.91% – an unprecedentedly high RTP not only for this game type but for all casino games in general. As far as the most popular games at the casino go, i.e. the slots, there the RTP is pretty standard, ranging from 92.11% to 97.5%.
The Software Platform
As I already mentioned, the software is developed by the oldest software house in the online gambling industry – Microgaming. With over 20 years of experience, this software provider knows what the players are looking for and provides great services and products, covering all types of platforms: browser-based, download, mobile and live dealer.
CPU: Pentium 4 2.8 GHz or AMD Athlon 3000+, 1GB Memory, 10 Gigabyte or more hard drive space, graphics card with 128MB memory SVGA, 800×600, 16-bit colour, Sound Blaster compatible sound card
Windows XP (32-bit), Windows Vista (32-bit and 64-bit) or Windows 7 (32-bit and 64-bit)
Instant Play Requirements
Flash Player 10+, Internet Explorer 6+
Though some of the casino games at 32Red might come across as a bit outdated, there are more than enough titles with fantastic graphics, animation and sounds – on both the table and card game front as well as slots. Though i have to say that, here, slots are the better category for showcasing the software supplier’s chops, with many 3D elements, smooth performance and fresh ideas.
Also, 32Red’s software actually has some very nice perks. One of them is the fact democ mode is easily accessible when you hover over a a game name, and youcan also switch to and from real money mode from within each game. Once within a game, a pop-up sidebar to the left gives you quick access to an assortment of related games and hightlihts.
The website is quite functional and visually appealing, with perhaps the nifties filtering and categorising tools I’ve seen so far in online casinos. From top recommendations, to basic game categories, to high-limit games, tournaments or jackpots, you can reach any game withing seconds – not to mention the search tab lets you locate specific games instantly! The games load fast and the navigation is intuitive. A downloadable version of the desktop casino is available under Premium Casino in the footer or header. There, more than 500 games await – a selection that trumps the online flash version by a solid 200.
Additional Information about the Casino and the Company Behind It
On top of being a really entertaining and engaging place to play casino games at, 32Red is also one of the most reputable and trustworthy gambling operators on the British market. The casino was founded back in 2002 and has since then proven itself to be one of the frontrunners in its field. It has won numerous awards and prides itself on being named ‘The Casino of the Decade’ by the reputable gambling forum Casino Meister, followed up by an array of accolades, for instance Best Customer Service or Best Casino Group. You can browse additional recognitions in the operator’s Trophy Cabinet.
32Red Casino is owned and by 32Red PLC, a company that is licensed by the United Kingdom Gambling Commission and traded on the London Stock Exchange. Apart from the casino, 32Red offers also other gambling products, such as bingo and sports betting, with an array of ambassadors from the UK sports scene. The company is also very involved in promoting responsibility in gambling and a proof of that would be their support of the famous problem gambling organisations GamCare, Gamblers Anonymous and Gambling Therapy.
Anti Money Laundering:ID-Check prior to first withdrawal
Problem Gambling Organisations:GamCare, Gambling Therapy, Gamblers Anonymous
Overview of Customer Support
Should you encounter a problem or have questions that you can’t find the answers to, you can always contact the customer support team at 32Red casino. The polite representatives will quickly find the solution or the answer that you are looking for so that you can resume your activities at the casino without any worry. You can contact them by phone, email, live chat, Skype and even fax, which is an option that not many online casinos offer. We have to deduct one point from the perfect score, though, because in order to get to the live chat, you have to first go to the Help Centre of the operator’s platform, select one of the questions (preferably the question that is closest to the one you have) and only after that you’ll get the option to chat. Other than that, I cannot say anything bad about the customer support here.
Licences and Certificates Held by the Operator
As I already mentioned, 32Red holds a UK Gambling Commission licence which is the only type of document that can authorise a casino to offer its services to residents of Great Britain. Additionally, the casino is also licensed by the Gibraltar Gambling Authority which doesn’t really concern UK players but is a really good sign for the trustworthiness of the casino.
Another very important certificate that 32Red holds is the one issued by eCOGRA. This testing agency audits the casino every single month and prepares a report on the payouts at the site. To view the latest payout report, go to 32Red’s website and click on the eCOGRA logo displayed in the footer of the page.
Bonus Points Earned by the Casino
Even though 32Red got one of the highest scores without any interference on my part, I still gave them 5 additional points because they absolutely deserve it! One of the points I gave them is for the fact they have won the prestigious EGR award ‘Casino Operator of the Year’ and also because they were named ‘Casino of the Decade’ by the reputable forum Casino Meister.
I also gave 32Red one point for its promotions which are, in fact, quite numerous and target different types of players, as well as one additional point for the loyalty programme. Last but definitely not least, I gave two additional points for the huge games selection which contains a lot of interesting game variations.
32Red – A Reputable Casino with a Huge Game Selection
It’s not that hard to imagine how 32Red reached such a high position in our casino ranking. This operator has everything a player might need – the games, the bonuses, the platform. It’s also one of the most reputable sites on the UK market, with over a decade long history of activity. Being powered by the software giants Microgaming and Evoltion Gaming has secured this site a great game selection and a round-the-clock support for their users. All in all, this operator is definitely one of your best choices for an online casino if you’re playing from the UK.
Full T&Cs apply. New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary. Max. stake applies. 7-day expiry. 18+. BeGambleAware.org.
Sure enough, it’s not all good news for the players that choose 32Red. Some of the table and card games by Microgaming could use a facelift, and the mobile game selection is roughly a humble half of what you find on the desktop. Similarly, the browser casino is 200 games short of what you can find in the downloadable one, so it’s clear that you might have to do a bit of tweaking if you’re after a perfect experience here, especially when looking for niche games. If those are deal-breakers for you, a great alternative for you would be LeoVegas Mobile Casino, who has got an outstanding mobile app, which is pretty much one-to-one with the desktop version. But then again, is there an operator that offers only advantages and doesn’t come with some flaws? As long as the site is safe and fair and offers a good amount of bonuses and a great game selection, I’m good.
Frequently Asked Questions
In this section of the article, we’ll collect all the additional questions that our readers have. Should you have a question the answer to which you cannot find in our review, please write us at [email protected].
Is there a download software for Mac?
Unfortunately, 32Red’s download software is built only for Windows and is not compatible with Mac OS. Thankfully, the 32Red Flash Casino is compatible with all types of browsers and operating systems, including Mac.
How can I uninstall the software?
Funny enough, you can learn what are the steps to uninstalling the casino’s software at the ‘Getting Started’ page on 32Red’s website. Basically, you can use the search bar tool in the start menu to find the ‘Uninstall a Program’ option. Then you just need to find the 32Red entry in the list of programs and double-click it. An uninstall wizard will appear which will guide you through the process of removing the program.