My Thorough Review of InterCasino

Widely recognised as the first online casino, established way back in 1996, InterCasino must be doing something right to still be standing in such a saturated market. So what is it that keeps players coming back for more? That’s what I intend to investigate in this InterCasino review. I’ll report on the game selection, the website and software, and the company itself, as well as any other areas that are of interest concerning the operator. I will be thorough and objective, and present both the pros and the cons.

Our Rating of InterCasino
Overview - One Click to Your Topic
Games 840
Jackpots 32
RTP 94.25%
Customer Support Live Chat 24/7, Email English
Top Software Provider Play'n GO
Fairness Ensured By GLI
Player Protection GambleAware, GamStop
Gambling Licence UKGC Licence 39293
Welcome Bonus 100 Spins
Play Here Play Now!
Website www.intercasino.com
Overall Rating 4 / 5
Ranking by Category:
Play’n GO Casinos Amongst the Best Play’n GO Casinos
Neteller Casinos One of the Top Neteller Casinos
T&Cs apply. First time depositors residing within the UK only. 100 Bonus Spins on Book of Dead for min deposit £10. Bonus Spins bet size £0.10/spin. Bonus Spins available 48 hrs after being claimed. Winnings paid in cash. Full T&Cs apply.

As with any casino, there are certain areas that are detailed and complex, and thus warrant further testing. Therefore, I have also included separate reviews for the bonus offers and live games available, as well as for the mobile app. I also thought it would be useful to include a page dedicated to the terms and conditions, which contains some interesting and important info that is useful for players to familiarise themselves with.

A Closer Look at the Game Selection

The game selection is arguably one of the most important factors in choosing which casino to join. In this section, I’ll not only report on how many games are available to play, but also the distribution of the games and the betting minimum and maximum limits linked to them. Also, I’ll provide you with an overview of the situation regarding mobile and live games.

The Variety and Number of Games

There are around 800 games in total to choose from, including roulette, blackjack, table games and video poker variations. As with most online casinos, the bulk of the collection consists of slots. With more than 500 slot machines, as you’d expect, there is a variety of themes providing lots of choice. The casino boasts various branded games featuring characters from DC comics, including Green Lantern, Superman and Batman, and you’ll also find many games based on popular films or TV series – for instantce Bridesmaids or the cult classic Game of Thrones. The slot collection is subdivided into various categories, making it easy to navigate to specific games. In addition to branded games, you can choose between slots with up to 9 paylines, or those with 20+. There’s a section dedicated to animal-themed games, and also a micro limit tab, where you can play games with the smallest betting limits. Amongst the slots, there are several dozen games which feature a progressive jackpot. Some of these, like Mega Jackpots Cleopatra, Mega Fortune or the famous Mega Mooolah.

The Most Popular Games at InterCasino
Slots (647) Roulette (29) Blackjack (50) Table Games (24) Video Poker (12)
Mega Moolah IGT Roulette Deal or No Deal Blackjack Baccarat Tens or Better
Aztec Warrior Princess 3 Wheel Roulette Perfect Pairs Blackjack Triple Action Hold’Em All American
Cirque du Soleil Kooza American Roulette European Blackjack Fortune Pai Gow Poker Aces and Faces
Cleopatra Pinball Roulette Red Tiger Blackjack Craps Joker Poker
Epic Monopoly 2 Key Bet Roulette Atlantic City Blackjack Caribbean Stud Poker Deuces Wild
Green Lantern American Roulette Blackjack Pro Red Dog Jacks or Better

As already mentioned, you can get into a variety of games other than slots here. There are more than 10 video poker variants, and around 15 different blackjack games. The Table Games tab features an additional handful of options including baccarat and craps, as well as many popular casino poker games, such as Caribbean Stud, Casino War, Red Dog and Let it Ride Poker. The roulette selection comprises several variants, with both low stakes and high stakes tables available. On the downside, there are no arcade games or scratch cards to be found on the site, which might disappoint some of you who likea bit of a an instant win. If you like to play these sort of games, I’d suggest checking out 32Red, one of our casino favourites which has got a good selection of casual games to choose from. The games at InterCasino can be played for real money, or for free. To access practice mode, simply log out of the site and click on ‘Play for Fun’ when the game window opens up.

Interesting New Live Game Selection

Live games didn’t start booming until the recent years, but now, live dealer games have been added to the collections of many online gambling spots on the market – especially considering the drive to stay competitive. These are provided by Evolution Gaming. Currently there are some very interesting and unusual variations of games available – even though the selection is slightly smaller than at some other Evolution casinos. Nevertheless, you’ll find newcomers to the scene like live Dream Catcher, among others Find out more about the live games and the innovative software in our dedicated live review.

Are Mobile Games Included?

InterCasino is available for mobile phones and tablets. The mobile app review includes lots of useful information about how to download the app and its compatibility. It also provides an in depth look at the game selection and the banking options.

An Overview of Betting Limits

The betting limits for slots vary from one game to another. There are numerous games with low betting limits, where you can wager as little as 1p per payline. At the other extreme, there are slots where the minimum bet is set at £1 per spin, as well as some games where you can bet as much as £500 per spin. So as you can see, the variety of betting limits will suit the needs of any type of player.

The same goes for blackjack and roulette betting limits, with options to suit both low stakes players and high rollers alike. Micro-Limit Blackjack supplies the lowest limits, with the minimum bet set at just 10p and a maximum of £10. With the majority of the blackjack variants, you have an option to select your preferred limits at the start of the game, with a low, medium and higher limit. The highest bets can be placed on European Blackjack by selecting the £100 min to £1,000 max option.

Similarly, with European and American Roulette, you can select your overall table limits from 3 options, £1 – £100, £5 – £250 or £15 – £500. Within these ranges there are minimum and maximum limits also applied by bet type, for example, a £5 maximum on straight up bets, and a £90 maximum on even money. Pinball Roulette offers the lowest minimum bet at just 10p. It also provides the highest, with bets up to a maximum of £10,000 possible.

Impressive Payout Percentages for All Games

Payout rates are often overlooked by players – but are actually very helpful when evaluating a casino. They can vary greatly from one operator to another, meaning you have more chance of winning at some casinos than at others. Many operators enlist independent testing authorities to inspect their game results and produce payout reports which are listed on their websites, providing transparency to players. InterCasino uses various reputable authorities to test their random number generator, such as Gaming Laboratories International (GLI), NMi Certin and Gaming Associates. Yet unfortunately, the operator does not include payout report analysis on their site from such companies, which is a missed opportunity in my opinion. On a positive note though, the theoretical RTP for their games is listed in the Help section of the website. To give you a quick overview, below you can see all games listed by category, along with the payout percentage ranges for each category. This will help you find the games with the best return rates, so you can make an informed choice about what variants to play.

Payout Rates of the Different Casino Games
  • .
  • Classic Slots 92.8 - 97.9%
  • Video Slots 90 - 99.6%
  • Roulette 94.7 - 97.9%
  • Blackjack 99.3 - 99.8%
  • Table Games 94.5 - 98.9%
  • Video Poker 97.3 - 99.8%
  • Scratch Cards* ??.? - ??.?%
  • Arcade Games* ??.? - ??.?%
  • ..
  • .....
  • RTP (%)

* There are no scratch cards or arcade games at InterCasino. Consequently, payout rates are not recorded for these game categories.

The payout rates for some games mostly depend on the rules for the particular game. As such, blackjack will always have rates of around 98-99%. As you can see from the table, the RTP for blackjack at this casino falls in the higher end of the range, which is good news for players or this card classic. Roulette payouts vary from 94.7% for the American version to 97.9% for the European game. When it comes to slots, there can be a much greater variation in the percentages. What is impressive at this casino is just how high the payout rate can reach on some reels. Take classic slots, with some games offering payouts as high as 97.9%, or video slots with various payouts across the board, reaching a high of 99.6% for Venetian Rose. It’s rare to see cuh high RTPs for slots at other casinos, so you’re definitely hitting the nail on the head with InterCasino if you’re a slots fan. The payouts for table games and video poker also range up to the high 90s. Overall, this casino has a really impressive range of payout rates, creating great conditions for players.

A Closer Look at the Website and Software

The casino website was redesigned at the beginning of 2015, taking into consideration feedback from players and industry experts. As such, the site is very user friendly and easy to navigate. Upon opening the website, you can easily explore all options that are available – there are tabs across the top of the page for each game category, giving players quick and easy access to their favourite games, in addition to a search tab for precise searching. A selection of the most popular games are also displayed on the homepage, making it even more easy to start playing if you’re a player who goes with the trend. Promotions are also easily accessible for when you need a quick summary of what’s available. In the top left corner of the page, you’ll find the About section, with links to support, information on the company behind InterCasino or a rundown of recent lucky winners. The support section contains all the useful info on making deposits, explanation of bonuses, gaming guides, and more, making the homepage very user-friendly. You will also see an option to open live chat customer support or email support in the footer of the page, proving that players’ needs and happiness are something this casino cares about.

Software Provider The Stars Group (Malta) Ltd
Website www.starsgroup.com
Game Developer(s) The Stars Group, CryptoLogic, Aristocrat, Bally, SHFL, IGT, Spin Games, Leander, Quickspin, Genesis, Nektan, Core Gaming, Leander Games, HO Gaming, NextGen, Novomatic, Betsoft
Languages English, German, Japanese
Download Size No software download available
Hardware Requirements CPU: Intel Pentium II min. 350 Mhz, RAM: 64MB, 8MB video card with min. 800 x 600 resolution, min. 35MB hard drive space
Software Requirements No downloadable software
Instant Play Requirements Internet Explorer 10+, Firefox 31+, Opera 23+, Safari 7+

As past of the redesign, the ability to download and install Intercasino was removed. Now, the website is powered by software from The Stars Group and is all available through instant play and plug-in software. What sets it apart from so many other casinos is that multiple game providers are used, meaning the casino can offer a huge variety of popular games to players, as well as more fringe creations. On the site, you’ll find games from some of the best suppliers in the industry, including IGT, Leander, NextGen, Microgaming, Betsoft, plus many more. The casino operates in instant play mode directly in the browser, with no downloadable software provided. This makes the games quick and easy to access, and the loading time when you open a game is minimal, loading in just a matter of seconds. You can try out a lot of the games for free, too. Though Intercasino used to have a Practice Mode that you had to sign up for, you can now simply choose the ‘Play For Fun’ option. You’ll need to sign up for an account in order to play for real money, though, so follow the instructions on the registration form to create an account. You don’t need to download anything, the No-Download casino will be available to play as soon as you complete the registration process, confirm the account and login.

While the casino operates in the browser, there is also a native app with 600+ games, which you can download if you prefer playing mobile games. Additionally, the casino can be accessed in the browser of mobile devices and is compatible with phones and tablets that operate on iOS, Android and Windows Phone. The mobile website operates in HTML5 and is fully responsive, so that the layout is optimised for whatever mobile device is used. The mobile game selection here nears the numbers you’ll see on the desktop version, which is an impressive feat compared to many other mobile casino apps.

More Interesting Info about the Casino

The casino has been operating for around 20 years and has earned the trust of more and more players by operating fairly and honestly. There are many measures in place with one aim in mind – to protect the players. These include maintaining legal gambling licences, using sophisticated technology to secure the customers’ personal data, and providing transparency around the fairness and integrity of their games. The operator also provides its players with quality customer service round the clock, and, as a reputable company, it strongly advocates responsible gaming.

An Overview of the Company Behind the Casino

The casino platform is operated by Cryptologic Trading Ltd, for customers based in the UK. For customers in other countries around the world, operations are managed by Cryptologic Operation Ltd. Both companies trade as InterCasino. The casino is part of The Intertain Group, a Canadian online gambling operator which is listed on the Toronto Stock Exchange. The Intertain Group also provide poker and bingo, with big names like InterPoker, Costa Bingo and Jackpotjoy under their umbrella. The company has 4 million registered users across their various brands. The operator won the Best Online Casino award for 5 years in a row at the Gambling Online Magazine Reader Poll awards, as well as a number of honourable mentions including Best Progressive Slots, Best Reputation and Best Customer Supports. These awards were voted for by players, giving the awards added value.

More Information about InterCasino
Company Security Responsible Gaming Support
Name:Cryptologic Operation and Cryptologic Trading Ltd. Encryption:128-bit SSL Deposit Limits:Adjustable Live Chat:24/7
Registered Address:75 Abate Rigord Street, Ta’ Xbiex, XBX 1120 Malta SSL Certificate:Trusted Secure Certificate Authority 5 Activity Limitations:Available Phone:Unavailable
Parent Company:The Intertain Group Licence:39293 Self Exclusion:Possible Email:[email protected]
CEO:Andrew McIver RTP Analysis:GLI, NMI and Gaming Associates Protection of Minors:Guaranteed FAQ:Available
Registered Users:4 million Anti Money Laundring:ID-Check before first withdrawal Gambling Addiction Organisations:GamCare, Gamble Aware, Gamblers Anonymous

Helpful Customer Support Available 24/7

In my experience with online casinos, I have always found live chat to be the simplest and quickest way to reach customer support. I was therefore very pleased to see that InterCasino offer this option 24/7. During my research for this article, I contacted the “InterSupport” team on numerous occasions with a wide variety of queries. I always found the customer service agents to be helpful and knowledgable. Customer support can also be reached by email. Although no timescales are published for response times, I usually had replies to my emails within an hour. There is no telephone contact number for customer service, which some may see as a drawback. However, the continuous availability of live chat support more than compensated for this omission to the customer service options. For any general queries, the FAQ page on the website is very useful. Here you’ll find answers to the most common queries related to bonuses, games, banking etc.

Safety, Security and Licensing at InterCasino

In order to operate legally, online casinos need to hold a valid licence. The operator holds a licence from the Malta Gaming Authority, which is a trusted and prestigious organisation who authorise and regulate some of the biggest names in the online gambling market. What’s more, the operator also possesses a continuation licence from the UK Gambling Commission. This licence is mandatory to provide services to UK players. Both licences prove that the casino operates fairly and meets strict standards regarding the protection of players.

The operator treats player security as top priority. They outline their commitment to players protection through dedicated privacy, security and business ethics pages. The company uses cutting edge technology to ensure that their website is protected from malware and viruses. Also, all private and sensitive information is protected by 128-bit SSL encryption, which is certified by the Trusted Secure Certificate Authority 5. The fairness and integrity of games is verified through various independent testing authorities, who audit and monitor the random number generator. These reputable agencies include Gaming Associates, Gaming Laboratories International (GLI) and NMi Certin, all of which are approved by the casino regulatory bodies.

InterCasino promotes responsible gambling and has implemented various measures to help protect their players. Within their software are options for players to personalise their account and set their own session limits. This includes the option to set limits on the maximum amount that can be spent, as well as time limits for gaming sessions. What’s more, they provide the possibility to self exclude from the site. This can be arranged by contacting the customer support team through live chat or email. Also, there is useful advice listed on the site to help players identify and prevent compulsive gambling, including direct links to professional organisations such as Gamblers Anonymous and GamCare for any players who need further help and support with problem gambling. The company also take various measures to ensure that underage gambling does not take place on their site, including identity checks to verify a player’s age.

A Worthy Winner of Many Bonus Points

InterCasino fairs well in terms of bonus points, with something to boast about in each and every category. Having won the title of best casino multiple times, an extra point was given here. In terms of promotions, it was easy to award the full 3 points. Not only is there a very rewarding welcome bonus, attractive perks and specials for existing members, such as free spins or other treats. The numerous promotions change regularly, and there is also the unique My Bonus for Life scheme.

  • Awards.1/3
  • Promotions.3/3
  • Special Games.1/2
  • Loyalty Scheme.1/1
  • Extras.1/1
  • Bonus­­ Points.7

An extra point was awarded for special games, thanks to the sheer variety of exciting slots, such as the numerous DC comic-themed games and reels based on famous films. The InterVIP scheme, which includes countless benefits for loyal players earned the casino another bonus point. I also awarded an extra point for the customised casino option, which enables you to tailor your gaming experience to perfectly suit your requirements.

Conclusion – The Pros Far Outweigh the Cons

When considering my overall assessment of this casino, I was torn. I found the site very well presented, with a fantastic choice of exciting games and big money prizes. The payout rates were amongst the highest I have seen, and the helpful, easily accessible customer support around the clock definitely got a big thumbs up from me. What’s more, the generous welcome bonus, along with tailor-made promos and offers was really impressive. However, the lack of casual games can be a big concern for some players.

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Advantages and Disadvantages of InterCasino
  • Major Strengths
  • High payout rates
  • Good game selection
  • Many rewarding promotions
  • Major Weaknesses
  • No arcade games
  • Minor Strengths
  • Lots of jackpot games
  • 24/7 customer support
  • Minor Weaknesses
  • Few roulette games
T&Cs apply. First time depositors residing within the UK only. 100 Bonus Spins on Book of Dead for min deposit £10. Bonus Spins bet size £0.10/spin. Bonus Spins available 48 hrs after being claimed. Winnings paid in cash. Full T&Cs apply.

So the answer is this. If you want a casino where you have a large choice of casual and instant win games, clearly InterCasino is not the place for you right now. Mr Green would be a much smarter choice in this regard. The live game selection at InterCasino is a very recent addition to the site, meaning it’s highly likely that more games will be added to the portfolio in the coming future. If you’re after a well-rounded selection of table and card games as well as a massive slot games roster, InterCasino has a lot going for it and is definitely worth a try.

Questions and Answers

We often receive questions from our readers and below you will find the most common queries regarding InterCasino. If you would like to raise a question of your own, please feel free to contact us at [email protected]. If you want to read more like this review of InterCasino, head to our main reviews page.

Are InterCasino games available in practice mode?

The majority of games at the casino are available to play for fun. In order to access the practice mode, you simply need to log out of the casino. As with the majority of other operators, live dealer games can only be played in real money mode.

How do I download the InterCasino software?

There is no downloadable software for desktop – all games are played in instant mode directly in the browser. There are, however, downloadable mobile apps for Android and iOS users. For the former, simply visit the website and follow the download prompt, while the latter can be found at the App Store.