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Overview of the Terms at LeoVegas Casino
The Terms and Conditions of LeoVegas Casino are pretty straightforward and contain all the important details that you need to know before you start playing at the casino. At the time of writing, these Terms and Conditions were at version 1.14 and were last updated August 2015. They are accessible from the footer of the home page of the site and open as a pop-up on the page. If you have a question about these LeoVegas terms of service or you need help understanding some of the points, then don’t hesitate to contact us at [email protected].
Highlights and Important Details
If you have ever checked out the terms and conditions of other casinos, then I’m sure you’ll find nothing surprising in those of LeoVegas casino. Some of these standard points are that you can only have one account at the casino, that before you withdraw you’ll have to verify your account and that the operator reserves the right to change the Ts and Cs of the site at any moment. Below you can see a full list with the points discussed in these LeoVegas Terms and Conditions along with some citations from the document and comments.
1.1The T&C’s come into force as soon as You click on the “Open Account” button. By creating and/or opening and/or registering an account with LeoVegas, You indicate to LeoVegas that you have read these terms, understand them and accept them. By using the website or any of the games, you indicate that you agree with these T&C’s and commit yourself to abide by them at all times when using the LeoVegas site and games.
Comment: This paragraph highlights the fact that if you register at the casino, you automatically accept the LeoVegas terms and conditions. This is why it’s quite important for you to give them a quick read before you start playing at the site and especially before depositing, as there might be some detail in the LeoVegas terms of service that you don’t agree with.
2. Your Member Account
3. Your Obligations as a User
4. Responsible Gaming
5. LeoVegas Rewards and VIP Program
7.1If You have a complaint, You can call LeoVegas on +356-2778 0258 or email customer support on [email protected] within 14 days.
7.2LeoVegas will use its reasonable efforts to resolve a reported matter promptly.
Comment: As at any other casino, sometimes issues occur and players may have some complaints. It’s good to know that in such cases there’s always the dedicated customer support representatives which will surely find a reasonable solution to the problem. So far, the complaints that I’ve heard of have been always resolved to the best interest of the player sooner rather than later.
8. Limitation of Liability
9. Anti-money Laundering Reporting
9.2 LeoVegas may suspend, block or close your member account and withhold funds if suspicions of money laundering occur in accordance with any applicable Prevention of Money Laundering Act.
Comment: As a part of the Money Laundering Act, online casinos are obliged to monitor users for suspicious activities. This is why, before you withdraw your winnings, you will be asked to provide a copy of a personal document of yours. This is nothing but a standard procedure that is required by law.
10. Breaches, Penalties and Termination
11. Intellectual Property
12. Applicable Law and Dispute Resolution
14. Entire Agreement and Admissibility
15. General Game Rules
15.1 Should LeoVegas become aware that You have placed a number of bets from different accounts You have irregularly opened, all bets will be voided. LeoVegas retains the right to take further action as deemed necessary.
Comment: Don’t risk not being paid a big winning because of having two or more different accounts at the casino. It’s way better to have many accounts at different casinos, but if you open more than one account at one casino site, you risk voiding all your winnings and bets and even losing the amount you’ve deposited, which is definitely not worth it.